PRIVACY POLICY
This Privacy Policy for personal data (hereinafter referred to as the Privacy Policy) applies to all information that «SHAGALA INTERNATIONAL» LLP (hereinafter referred to as the Internet site) located on the domain name https://shagala.kz can receive about the User while using the Internet - site, programs and products of the Internet site.
ARTICLE 1.
DEFINITION OF TERMS
1.1. The following terms are used in this Privacy Policy:
1.1.1. "Website Administration (hereinafter referred to as the Website Administration)" - authorized employees for site management, acting on behalf of SHAGALA INTERNATIONAL LLP, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data, to be processed, actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" - is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
1.1.5. "User of the Internet site (hereinafter referred to as the User)" - a person who has access to the Internet site through the Internet and uses the Internet site.
1.1.6. "Cookies" are a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. "IP-address" - is a unique network address of a node in a computer network built using the IP protocol.
ARTICLE 2.
GENERAL PROVISIONS
2.1. The use of the Website by the User means acceptance of this Privacy Policy and the terms of processing of the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Website.
2.3. This Privacy Policy applies only to the Internet site "https://shagala.kz", and the Internet site does not control and is not responsible for third-party sites to which the User can follow the links available on the Internet site.
2.4. The site administration does not verify the accuracy of the personal data provided by the User of the website.
ARTICLE 3.
SUBJECT OF PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Website Administration of the Website for non-disclosure and ensuring the protection of the confidentiality of personal data that the User provides at the request of the Website Administration when registering or leaving an application on the Website or when placing an order to purchase services.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form or leaving an application on the website in the section "Why parents choose us" and include the following information.
3.2.1. Username;
3.2.2. User's contact phone number.
3.3. The website protects data that is automatically transmitted when viewing ad units and when visiting pages on which a statistical system script ("pixel") is installed:
· IP address;
· Information from cookies;
· Information about the browser (or other program that provides access to the display of advertising);
· Access time;
· Referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the website that require authorization.
3.3.2. The website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments being made.
3.4. Any other personal information not specified above (purchase history, used browsers and operating systems, etc.) is subject to secure storage and non-proliferation, except as provided in clauses. 5.2. and 5.3. of this Privacy Policy.
ARTICLE 4.
PURPOSES OF COLLECTING PERSONAL USER INFORMATION
4.1. The Website Administration may use the User's personal data for the following purposes.
4.1.1. Identification of the User registered on the Website for ordering services.
4.1.2. Providing the User with access to personalized resources of the Internet site.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website, the provision of services, processing requests and requests from the User.
4.1.4. Determining the User's location to ensure security and prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
4.1.6. Creating an account for making purchases, if the User has agreed to create an account.
4.1.7. Notifications to the User of the Website about the status of the application left.
4.1.8. Processing and receiving payments, confirming the tax or tax benefits, challenging the payment.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Website.
4.1.10. Providing the User with his consent, product updates, special offers, price information, newsletters and other information on behalf of the Website or on behalf of the Website partners.
4.1.11. Implementation of advertising activities with the consent of the User.
4.1.12. Providing the User with access to the websites or services of the partners of the Internet site in order to receive products, updates and services.
ARTICLE 5.
METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the Website.
5.3. The User's personal data may be transferred to the authorized state authorities of the Republic of Kazakhstan only on the grounds and in accordance with the procedure established by the legislation of the Republic of Kazakhstan.
5.4. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
5.5. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
ARTICLE 6.
OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for using the Website.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The Website administration is obliged to:
6.2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, not to disclose it without the User's prior written permission, as well as not to sell, exchange, publish, or disclose the User's personal data transmitted in other possible ways, with the exception of clauses 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.
6.2.4. To block personal data related to the relevant User from the moment of the request or request of the User, or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of false personal data or illegal actions.
ARTICLE 7.
RESPONSIBILITY OF THE PARTIES
7.1. The Website administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Republic of Kazakhstan, except for the cases provided for in paragraphs 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Website Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Website Administration.
7.2.3. Was disclosed with the User's consent.
ARTICLE 8.
DISPUTE RESOLUTION
8.1. Before applying to the court with a claim for disputes arising from the relationship between the Wbsite User and the Website Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 (thirty) calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be submitted to a judicial body for consideration in accordance with the current legislation of the Republic of Kazakhstan.
8.4. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relations between the User and the Website Administration.
ARTICLE 9.
ADDITIONAL CONDITIONS
9.1. The Website Administration has the right to make amendments to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported to the Website Administration.
9.4. The current Privacy Policy is available on the page at https://shagala.kz